Terms of service

Terms of Service

Welcome to apcrochetstudio08. By accessing our website and/or purchasing our products, you agree to be bound by the following Terms of Service. Please read these terms carefully before placing an order.

1. General Terms

This website is operated by apcrochetstudio08 (“we,” “us,” “our,” or “the Store”).

By using this website, you confirm that you are legally capable of entering into a binding agreement and that the information you provide to us is accurate and complete.

We reserve the right to update, modify, or discontinue any part of our website, products, services, or these Terms of Service at any time without prior notice.

2. Products & Handmade Nature

Our products are handmade and may have slight variations in:

  • Color
  • Size
  • Shape
  • Texture
  • Stitching
  • Pattern or appearance

These minor variations are a natural characteristic of handmade products and should not be considered defects.

We make every reasonable effort to display product images and colors accurately. However, actual colors may vary slightly depending on your device screen and lighting conditions.

3. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit the quantity of products available for purchase.
  • Discontinue any product at any time.
  • Modify product details, prices, or availability without prior notice.

If an order is placed for a product that is unexpectedly unavailable, we will notify you and provide an appropriate resolution.

4. Customised & Personalised Products

For customised or personalised products, customers are responsible for providing accurate information, including:

  • Names
  • Text
  • Dates
  • Colors
  • Sizes
  • Designs
  • Photos or other customization details

Please carefully check all information before submitting your order.

Once production has started, customization details may not be changed or cancelled.

Customised and personalised products are non-returnable and non-exchangeable, except where the product is damaged during transit or there is an error attributable to us.

5. Orders

Placing an order on our website constitutes an offer to purchase the selected products.

We reserve the right to accept or cancel an order for reasons including:

  • Product availability
  • Pricing or listing errors
  • Incorrect customer information
  • Payment issues
  • Suspected fraudulent or unauthorized transactions

If we cancel an order after payment has been received, the applicable refund will be processed to the original payment method, subject to our refund policy.

6. Pricing & Payment

All prices displayed on the website are subject to change without prior notice.

The applicable price at the time the order is placed will generally apply to that order.

Customers are responsible for providing accurate payment and billing information.

We are not responsible for delays or failures caused by payment gateways, banks, or other third-party payment providers.

7. Shipping & Delivery

We will make reasonable efforts to dispatch orders within the estimated processing time displayed on the website.

Delivery timelines may vary depending on:

  • Delivery location
  • Courier service
  • Weather conditions
  • Public holidays
  • Natural events
  • Logistics disruptions
  • Other circumstances beyond our reasonable control

Once the order has been handed over to the shipping carrier, delivery is subject to the carrier's procedures and timelines.

Customers are responsible for providing a complete and accurate shipping address and contact details.

8. Damaged Products

If your order arrives damaged due to transit, you must notify us within 48 hours of delivery.

A continuous unboxing video is mandatory for transit-damage claims.

Please refer to our Return & Refund Policy for the complete procedure and eligibility requirements.

9. Returns & Refunds

Due to the handmade and customised nature of our products, we generally do not accept returns or exchanges for change of mind, personal preference, or incorrect product selection.

Transit-damage claims and other eligible issues will be handled according to our Return & Refund Policy.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Product photographs
  • Images
  • Videos
  • Logos
  • Brand names
  • Designs
  • Graphics
  • Text
  • Website layout
  • Product descriptions

is owned by or licensed to apcrochetstudio08, unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially use our content without prior written permission.

11. Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

  • Attempt to gain unauthorized access to our website.
  • Interfere with the website's operation.
  • Use the website for fraudulent activities.
  • Copy or misuse our content.
  • Upload harmful or malicious material.
  • Use our website to violate any applicable law or regulation.

12. Third-Party Services

Our website may use third-party services such as:

  • Payment gateways
  • Shipping and logistics providers
  • Analytics services
  • Social media platforms
  • Other service providers

These third-party services may have their own terms and privacy policies. We are not responsible for the policies or actions of third-party service providers.

13. Website Accuracy

We make reasonable efforts to ensure that the information displayed on our website is accurate and up to date.

However, we do not guarantee that all website content will always be complete, accurate, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time.

14. Limitation of Liability

To the extent permitted by applicable law, apcrochetstudio08 will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

15. Force Majeure

We will not be responsible for delays or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, strikes, government restrictions, internet or network failures, transportation disruptions, or other unforeseen events.

16. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated Effective Date.

We encourage customers to review this page periodically.

18. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in India.

Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the matter, subject to applicable law.

19. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Brand: apcrochetstudio08
Email: apcrochetstudio08
WhatsApp: 9888726507
Business Address: Panchkula Haryana